compensation: Depends on Experience employment type: full-time
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IT Support Specialist - Full Time
Intelligent IT Designs has a current requirement for a full-time IT Support Specialist. This is an exciting opportunity for those with some specifics skills to join a fast-growing company with great customers. Working with us, we will help you expand your skill set and develop into a true all-around IT professional. You can expect a challenging, supportive and fast-paced environment working with Cloud technologies, remote management tools, and a wide variety of environments. We guarantee, you won't be bored and your skills will grown.
You will need to perform various support and maintenance tasks as assigned for Intelligent IT Designs's clients, both in person and via remote support tools.
The incumbent's duties will include site visits, therefore effective communication and above average written and verbal communication skills are required. Your own transportation is a definite asset. Hours of work are generally stable; however some evening or weekend work may be required on occasion. Previous experience in a field other than IT support is a definite plus.
Above average English communication skills
Demonstrate respectful written and verbal communication skills
Demonstrate attention to detail
Ability to stay calm and polite in the face of tense customers and situations
Ability to translate technical matters from geek-speak to lay terms in a respectful way
Ability to multi-task, prioritize, and meet all the required deadlines and expectations
Ability to work independently as well as part of a team
Verifiable experience in an industry other than computers or IT
This role would best suit a technology worker with 2-4 years of experience in the computer support business, who is looking to expand their skill set. Exceptional recent graduates may be considered. You will have a thorough understanding of the Wintel platform, as well as recent verifiable experience with the following:
Must Have Technical Qualifications
Knowledge/experience with Hosting Technologies
Knowledge of TCP/IP
Experience with Microsoft workstation technologies (MS Windows, MS Office)
Virus and Malware Removal/Tools
Backups/ Disaster Recovery
Hypervisors like VMWare, HyperV
This is a full time position. A company phone and laptop will be provided for your work.
How To Apply
Those interested should email their resumes or personal profiles in MS Word or Adobe PDF format. Please put 'IT Support Specialist' in the subject line. We thank all interested parties, however only selected applicants will be contacted. No phone calls please.
References will be required during the interview process and will be verified. You will also be expected to complete a technical skills assessment as part of the interview process.
Intelligent IT Designs is a full-service technical support firm serving the NY area since 2006. Committed to business, we enable our customers to make better business decisions for their IT needs. Dedicated to social awareness, we strive to make the world a better place through cooperation, understanding and personal responsibility. Come visit us at www.IntelligentITDesigns.com and find out about our Smart Solutions for Smart Business.
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