Busy office in Staten Island looking for a polite, pleasant, and reliable customer service representative/administrative assistant to join our team. You must be able to work with Apple/Mac computer and operating systems, and have a working knowledge of Word, Excel and Outlook. Knowledge of CRM Software; House Call Pro, a Plus
Job duties include but are not limited to:
• Heavy phone coverage of 5 lines
• The ability to multi-task and complete project on time
• Follow up with customers and vendors
• Customer Service Skills are key. You will be speaking to customers daily, answering calls, scheduling appointments and taking accurate messages
Requirements
Minimum 2 Years College
Knowledge of Apple/Mac Computer operating system a MUST
HVAC/Plumbing/General Contracting/Electrical/Home Improvement Office experience a Plus but not mandatory
Minimum of 3-5 years’ experience