TITLE Boxing Club is looking for an outgoing, friendly and welcoming person as a Front of House/Membership Sales Associate to work in a challenging, fast-paced, and exciting environment.
The Associate role assists in running all “front of house” fitness club operations,with a strong focus on premium customer service as well as meeting sales expectations. Ideal candidate has strong customer service skills and an advanced sales experience. The Membership Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the club, including membership sales and renewals, retail and personal training sales, maximizing workout traffic, and maintaining premium customer service levels. Most importantly, Membership Sales Associate must build rapport and lasting relationships with prospective and current members to maintain a referral base and retain members.
Essential Functions:
· Deliver the ultimate fitness experience to every member, every time
· Recruit and retain new club members
· Attain membership sales and revenue goals
· Acquire point of sale referrals from every new member
· Meet, greet, and work the floor during select times
Job Responsibilities:
*Greets members and guests promptly, enthusiastically and with a smile to create friendly
*Positive experience for each person entering TITLE Boxing Club
*Accept membership inquiries and schedule appointments daily
*Conduct club tours for scheduled appointments and prospects
*Accurately follow the daily club cleaning checklist (pre/during/post) club workouts and shifts
*Complete all membership paperwork and daily reports in an accurate and timely manner
*Generate leads through in-club marketing and businesses within the community
*Enter new members in appropriate TITLE sales systems
*Track leads, appointments, and prospect interests in appropriate systems
*Market club to organizations and corporations
*Attend all required meetings and training sessions
*Assist the Community Marketing Specialist and GM in creating and executing in club and community events
*Participate in continuing education to boost personal performance
*Understand and follow employee standards of conduct and ethics
*Uphold club building, facilities, service, program, and emergency procedures
*Assume other duties as assigned
*Day shifts, evening shifts, and weekend shifts as necessary
Required Knowledge, Skills & amp; Abilities:
*Excellent verbal and nonverbal communication skills
*Excellent listening skills
*Strong work ethic that includes punctuality, organization, and attention to detail
*Ability to maintain a friendly, enthusiastic, and positive attitude
*Ability to handle competing tasks and tight deadlines
*Organized and attention to detail
*Outwardly facing professional appearance
*Confidence and desire to create new relationships quickly
*Ability to quickly acquire and apply new knowledge and skills
*Demonstrated selling skills, including cross-selling and up-selling
*Ability to work with money
*Ability to effectively enter and retrieve information from sales tracking systems
*Basic computer skills (MS Office, email, MS Windows)
*Fluent in Spanish +
Required Experience, Education & Certifications:
*High school diploma or GED - Required
*College Preferred
*2-4 years of Sales experience
Job Type: Part-time
Experience:
*Relevant: 1.5 year (Preferred)
*Sales: 1 year (Preferred)
*Customer Service: 1 year (Preferred)
*Fitness: 1 year (Preferred)
Additional Compensation:
*Bonuses
*Store Discounts
Benefits:
*Store Discount
*Opportunity for Advancement
*Free membership
Paid Training:
*Yes
This Company Describes Its Culture as:
Detail-oriented -- quality and precision-focused
Innovative -- innovative and risk-taking
Aggressive -- competitive and growth-oriented
Outcome-oriented -- results-focused with strong performance culture
Stable -- traditional, stable, strong processes
People-oriented -- supportive and fairness-focused
Team-oriented -- cooperative and collaborative
Principals only. Recruiters, please don't contact this job poster.