With 7 years of experience in the IT industry, combined with 4 years as a Virtual Assistant and Customer Service professional, I bring a powerful combination of technical knowledge and client-centric skills. I’m a fast learner, highly adaptable, and can thrive in fast-paced environments, excelling in roles that requires flexibility and multitasking.
I am confident in handling multiple cross-functional roles and deliver high quality results. Whether it’s organization, customer service, or technical tasks, I’m ready to help in contributing to your success.
Here’s what I can bring to the table:
Customer Service: various channels like Phone, Email, Chat, Social Media
File & Email Organization: Stay organized and efficient
Data Entry: 85 WPM, quick and accurate
Calendar Management: Keep your schedule on track
Email Reminders: Never miss a deadline
Research: Detailed and thorough information gathering
Shopify Assistance: Store management and updates
Website Content Updates: Keep your site fresh and relevant
Website, Mobile, & App Testing: QA testing for flawless user experiences
Documentation: SOPs, Guides, How-to’s, and more
Graphic Design: Stunning visuals using Canva
My Professional Background:
Virtual Assistant / Customer Service Representative – 4 years
IT QA Tester and Business Analyst – 7 years
Freelance Article Writer – 1 year
Administrative Assistant and Receptionist - less than a year
As a U.S. Permanent Resident/Green Card Holder, I’m eligible to work for any employer without the need for visa sponsorship.
Preferred Work Locations:
Remote (Anywhere in the U.S.): Equipped with a distraction-free, high-spec home office setup
Onsite Locations (NYC): Maspeth, Elmhurst, Rego Park, Forest Hills, Middle Village, Long Island City, Woodside, Flushing, Whitestone
Hybrid Locations (NYC): Manhattan
Let’s connect and explore how I can help you streamline your operations and elevate your business.
PLEASE EMAIL ME THE JOB DESCRIPTION AND COMPANY INFO. (To lessen spam / fraud - WILL NOT ENTERTAIN / RESPOND TO EMAIL OF POSSIBLE SPAM / FRAUD)
Thank you for your time, and I look forward to working with you soon!