Location: Astoria, NY (On-Site)
Schedule: Full-Time, Monday–Friday
About Us:
We’re a busy, well-established independent insurance agency in the heart of Astoria, NY. We pride ourselves on personalized service and strong client relationships.
Position:
We’re seeking a Customer Service Representative (Personal Lines) to handle day-to-day service needs for home, auto, renters, and other personal policies.
Key Responsibilities:
• Assist clients with policy changes, billing, ID cards, and inquiries
• Process endorsements, cancellations, and renewals
• Provide quotes and maintain accurate client files
• Communicate with carriers to resolve service issues
• Support producers with administrative tasks
Requirements:
• Insurance experience preferred; NY P&C license a plus
• Strong communication and multitasking skills
• Familiarity with AMS360 a bonus
• Bilingual (English/Spanish or Greek) a plus
To Apply:
Please send your resume and a brief cover letter to jphillips@phillipsbrokerage.com CSR Position in Subject line . We look forward to hearing from you!