Staffbase is the world's first employee experience platform. We work with customers like Adidas, Hilton, and Audi to engage their diverse and distributed workforces.
About the Role
Staffbase is a fast-growing technology startup transforming the way that companies communicate with their employees through the world's first employee experience platform. Founded in 2014 in Germany and backed by renowned investors, we've reached 100 happy employees with offices in Chemnitz, Dresden, and New York. We operate in an open and meritocratic code of culture.
Our growing list of customers worldwide includes the likes of Adidas, the NBA, Hilton and Audi. To keep up our momentum, we're expanding to new locations, mastering new industries, and hiring new employees this year!
We just launched our US business last year, so it's an exciting time as we tackle a multibillion dollar market. We take our goals seriously, but not ourselves! You might find us spending hours at the whiteboard as often as you'd find us taking a long lunch in the park. We're looking to bring on board enthusiastic, intellectually curious teammates who will evolve with us on this journey. You'd be among the first 10 employees, so consider this a chance to be a founding member of the US team.
Work with our customers before and after a sale to find the best setup for their integration needs.
Oversee all technical parts of the implementation.
Consult customers regarding our APIs, architecture recommendations, and implementation approaches.
Onboard customers (together with Account Managers).
Serve as a product expert with a strategic mind and a customer service orientation.
Be the main contact for customers in case questions or issues arise with integrations, technical solutions, or security.
Ideally, at least 3+ years of technical project management experience.
You are comfort using the command line or application logs to narrow down issues with technical integrations on either side.
You have experience with enterprise software and common concepts/integrations is a plus: SAP, Workday, ADP, Single Sign-on, Active Directory, SharePoint, etc.
Yo have excellent communication skills.
You have to enjoy working with customers directly!
You are able to understand technical concepts and effectively communicate them to non-technical people.
Knowledge about security and compliance topics in a SaaS environment is a plus.
We offer the chance to grow in a dynamic environment and to be part of our mission together with a passionate team, flexible working hours, and an attractive salary. The long list of perks for working at Staffbase include:
401k, medical, dental, and vision insurance coverage, and generous vacation policy.
Sponsorship of conference attendance of choice or trip to Germany for personal growth.
Recent and frequent team outings, including game night, axe throwing, escape rooms, drinks, dinner, and more!