compensation: $20/hr on W2, no benefits employment type: contract
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Title: IT Deskside Tech Support
Location: Water St, New York, NY 10038
Duration: 6 months (Subject to extension), 40 hrs/week, Mon-Fri 8 to 5.
Pay: $20/hr on W2, no benefits.
Task: Provide IT Tech Support for laptop/desktop/printer
• Provide levels 1, 2 & 3 support that will enable end users to meet their business needs by providing professional, efficient, and timely IT support.
• Be the IT Advocate for the customer. Deliver excellence in customer service.
• Excellent customer service skills
• Communicate effectively, both verbally and in writing, with colleagues throughout the corporation.
• Multi-task and prioritize to meet required schedules; exercise prudent time management in a fast-paced environment.
• Minimum 5+ years hands-on experience supporting end users.
• In-depth experience with desktop PCs, mobility, operating systems, and a variety of support services concepts, practices, and procedures.
• Experience with mobility and multimedia equipment.
• IOS, Android experience.
• Microsoft Windows
• Microsoft Office
• MSDST, A+ certification or equivalent.
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