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Client Services Manager

compensation: 1 Hourly Wage
employment type: full-time

Summit Security Services, Inc. is the premier security services firm in the Greater NY-NJ-CT area and one of the largest privately held security companies in the country. Major Responsibilities: Oversee physical Security at assigned client locations Ensure that corporate goals and policies are implemented through assigned accounts Establish productive client partnerships, maintaining on-call client responsiveness Ensure 100% compliance with client security agreements Respond to, resolve and/or escalate client /employee issues /complaints. Train/develop and disciple security personnel Manage schedules daily to ensure adequate guard coverage while controlling overtime Ensure compliance with federal, state, and local laws and regulations Position Requirements: Associates Degree or equivalent experience required; Professional security management experience a plus. Thorough knowledge of contract security principles and practices A minimum of five (3) years of experience in operations management or a combination of previous law enforcement/military services and/or contingent staffing industry experience Multiple accounts and location management experience a plus Proficient in Microsoft Office, Word, Outlook, Excel, etc. Excellent interpersonal skills and the ability to work with all levels of employees and management. Self-Starter with strong follow through skills Proven customer service focus with effective problem solving abilities. Excellent organization skills and attention to detail Active listening skills and excellent oral and written communication skills Proven success working in a fast paced environment and managing to and meeting tight deadlinesQualified candidates will have scheduled interviews - No walk-ins, please

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post id: 7022309549


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