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Junior Helpdesk Technician

compensation: $35,000+/year salaried
employment type: full-time

Company Description:
We are an IT/Telecom/Cabling company located in Midtown Manhattan, offering complete technology solutions to small and mid-sized businesses in the New York Metropolitan Area.

Job Description – Junior Helpdesk Technician:
The Junior Helpdesk technician will be responsible for the deployment and support of desktop OS’ (Windows and OSX), software, printers, and mobile apps. The technician must be prepared to work directly with clients via phone, email, and in person. Time management skills are a must.

Hours:
Full time (44 hours/week) with some overtime required

Compensation:
$35,000+/year salaried (varies by skill level)

Functions:
Providing desktop support to clients by phone, email, and in person
Resolving hardware and software issues in OSX and Windows environments
Mobile device support
Basic end-user training

Required Knowledge:
Windows Desktop
OSX Desktop
Microsoft Office, including Outlook
Network printing and scanning
Basic Hardware Troubleshooting

Useful Skill Sets:
Windows Server
OSX Server
Active Directory
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6959794436

posted:

updated:

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