NEW , NEVER USED. MEDLINE PERSON LIFT. UP TO 400 LBS. WAS MEANT FOR MY STEPDAUGHTER'S COUSIN WHO HAD A STROKE, BUT THE COMPANY NEVER SHOWED THEM HOW TO USE IT! WAS FOR MY STEPDAUGHTER'S COUSIN WHO HAD A STRKE. HE WANTED TO LIVE ON HIS OWN, BUT THAT DID NOT WORK OUT AT ALL! SO HE'S BACK IN A FACILITY THAT HE NEVER SHOULD HAVE LEFT! THIS UNIT GOE'S FOR FOR $900. I'M TRYING TO GET SOME BACK SOME OF MY STEPDAUGHTER'S MONEY FOR HER.