Job Title: Receptionist
Location: Brooklyn, NY
Our Lash Salon is a premier destination for lash extensions, where we offer high quality services in a welcoming and relaxing environment. We pride ourselves on our ability to provide exceptional customer service and creating personalized lash looks for our clients.
Job Description:
As a receptionist at our lash salon, you are the face of our brand, being the first point of contact for incoming clients. You will provide outstanding service and create a welcoming atmosphere. Your responsibilities include but are not limited to:
~ Book and Manage appointments
~ Answer client emails, phone calls, and text messages regarding their appointments and services
~ Greeting clients with a warm and friendly demeanor
~ Providing friendly, courteous, and efficient service while maintaining proper posture and attitude
~ Maintaining a clean and organized salon
~ Collaborating with our team to ensure smooth operations and client satisfaction
~ Driving conversions and sales when conversing with clients
Requirements:
~ Previous experience in a customer service or receptionist role preferred
~ Excellent communication and interpersonal skills
~ Strong organizational abilities and attention to detail
~ Passion for the beauty industry and providing exceptional service
~ Good computer skills
~ Being detail-oriented and having comfort level with multi-tasking.
~ Great sales skills to generate more sales revenue
~ Preferably bilingual, Mandarin speaker is preferred.
Benefits:
~ Competitive hourly rate based on experience
~ Opportunity to grow
~ Free lash services for yourself
Work Schedule and Pay:
~ Flexible Schedule
~ Up to $20 hourly pay, depending on your experience
How to Apply:
If you're passionate about beauty and customer service and are interested in this role, we'd love to hear from you! Please submit you're resume and optional cover letter detailing your relevant experience and why you're interested in joining our team to the email associated with this job listing. We will communicate through email for any further discussions and details.
职位描述：
作为前台接待，你是我们品牌的门面，也是客户的第一接触点。你将为客户提供优质的服务并营造温馨的氛围。主要职责包括但不限于：
预约和管理客户的时间
回复客户的邮件、电话和短信，解答有关预约和服务的问题
以热情友好的态度迎接客户
保持良好的仪态和态度，提供周到、高效的服务
维持店内清洁和有序
与团队合作，确保运营顺畅和客户满意度
在与客户交流时促进转化并推动销售
任职要求：
有客户服务或前台接待工作经验者优先
具备优秀的沟通能力和人际交往技巧
较强的组织能力和注重细节
对美业充满热情，并热衷于提供卓越服务
熟练的电脑操作能力
注重细节，能够适应多任务处理
具备良好的销售能力，能够创造更多销售业绩
会双语者优先，会中文（普通话）更佳
福利待遇：
根据经验提供有竞争力的时薪
成长和晋升机会
免费享受美睫服务
工作时间与薪资：
弹性工作时间
时薪最高可达 $20（视经验而定）
应聘方式：
如果你对美业和客户服务充满热情，并对该职位感兴趣，我们非常期待你的加入！请将简历及可选的求职信（内容包括相关经验及你为什么希望加入我们的团队）发送至该招聘信息所附的邮箱。后续沟通将通过邮件进行。