About Us
Brooklyn Fitness is a semi-private training facility built on community, accountability, and results. We’re looking for someone who is energetic, personable, and motivated to grow into a coaching role. This position is designed as a direct pathway from member success & sales into coaching — perfect for someone with customer service experience who wants to break into the fitness industry.
The Role
As our Fitness Success Associate, you’ll be the first point of contact for prospective and current members. You’ll learn our intake and sales systems, play a key role in membership growth, and gradually transition into coaching alongside our experienced team.
You’ll also support our marketing and community presence by helping capture and share content on social media under the direction of management and ownership.
Responsibilities include:
Greeting members and visitors with energy and professionalism
Following up with leads (calls, texts, emails) to book strategy sessions (NSIs)
Supporting the sales process: tours, intros, and membership closes
Tracking leads and conversion activity in our systems
Assisting with member engagement (social check-ins, events, touchpoints)
Capturing in-gym content and assisting with social media posting as directed by management
Transitioning into coaching after demonstrating intake and sales proficiency
Who You Are
Friendly, approachable, and confident communicator
Strong customer service background (retail, hospitality, service roles welcome)
Sales-oriented — willing and eager to make calls and close conversations
Comfortable with basic content creation (photos, videos, social posting)
Hungry to improve — growth mindset is non-negotiable
Passionate about fitness and excited to become a coach
Dependable, organized, and detail-driven
Compensation & Perks
$19–$21/hr starting pay (based on experience)
Bonuses for closing strategy sessions and new memberships
Free membership at Brooklyn Fitness
Guaranteed pathway into paid coaching opportunities (semi-private, PT, group training)
Join a motivated team that values growth, accountability, and community
How to Apply
Send your resume and a short note about why you’d be a great fit to John@BrooklynFitness.NYC. Tell us about your customer service experience, your passion for fitness, and why you’re excited to start your coaching journey with Brooklyn Fitness.