Dedicated and detail-oriented Administrative Professional with extensive experience in office management, data administration, and customer service. Skilled in coordinating daily operations, managing records, scheduling, and supporting executive leadership. Adept at problem-solving, team coordination, and maintaining efficiency in fast-paced environments. Seeking to leverage organizational expertise and interpersonal skills to contribute effectively to a dynamic administrative team.
Professional Experience
Driver Supervisor
Circuit | Fort Lauderdale, FL
Dec 2021 – Present
• Supervise and coordinate logistics for a vehicle-based transportation service.
• Provide guidance, support, and policy enforcement to field transit staff.
• Train and onboard new drivers, ensuring compliance with safety regulations and company standards.
• Monitor driver activity using GPS systems to maintain operational efficiency.
• Improve team productivity through coaching, supervision, and structured workflow.
• Maintain inventory and organized storage of uniforms and supplies.
Provider Data Management Analyst
Salem / Health Net | Remote
Apr 2021 – Dec 2021
• Processed and reviewed provider applications for compliance with company and industry standards.
• Conducted data cleansing, labeling, and entry to maintain database accuracy.
• Developed and maintained electronic filing systems to improve document accessibility.
• Monitored adherence to service-level goals, ensuring accuracy and timeliness.
• Created and maintained reporting documentation for management review.
Administrative Security Clerk (PIV Manager)
RedZone LLC | Oakland Park, FL
Feb 2020 – Mar 2021
• Managed credentialing and secure property processes for government-regulated accounts.
• Handled correspondence (mail, phone, and email) while maintaining professionalism and confidentiality.
• Conducted prescreening and application processing for client requests, ensuring accuracy and compliance.
• Maintained spreadsheets and reports containing sensitive information to support decision-making.
• Assisted in special administrative projects requiring flexibility and attention to detail.
Education
Christian Academy High School
Townsend, GA | Completed Jan 2001
Core Skills
•Microsoft Office Suite
•(Word, Excel, PowerPoint, Outlook)
•Office & Records Management
•Scheduling & Calendar Coordination
•Customer Service & Client Relations
•Data Entry & Document Processing
•Training & Team Support
•Problem-Solving & Multitasking
•Strong Written &Verbal Communication