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Duties:

- Timely response to system incidents (Hardware or Software based).
- Diagnosing various technical issues and proactively identify ways to avoid recurrence.
- Effectively communicate information with his/her team members and co-workers.
- Reporting/escalating issues through the appropriate channels.
- Maintain tools and spares inventory.

Requirements:

- minimum of one year IT experience with:
• Windows Active Directory 2003 support and management,
• Installation maintenance and support of desktop hardware / peripherals and printers.
• Experience diagnosing / supporting TCP/IP Networks in a LAN / WAN environment.
- Strong knowledge of MS Office 2003/2007 (Outlook troubleshooting knowledge required), windows XP & Vista.
- Ability to use critical thinking and logic skills to isolate and resolve technical issues in a timely manner.
- Able to collect relevant data and communicate in a way that is informative and reasoned.
- Attention to detail and the ability to multi-task.

All candidates must respond with a Microsoft Word or PDF document resume and salary requirements.

Please note, we may not be in a position to respond to every applicant, all will be reviewed and considered

• Principals only. Recruiters, please don't contact this job poster.
• Please, no phone calls about this job!
• Please do not contact job poster about other services, products or commercial interests.