craigslist > help > system status

current issues
We are currently working on these issues. If you are having an issue that isn't listed here, please let us know at the help desk

  • quay - Maintenance tonight at 10:00 PM PDT

    Due to site maintenance, we will be unable to accept new posts this evening starting around 10:00 PM PDT. We expect this outage to be over well before 11 PM, and appreciate your patience.

recently resolved
We think we've squished all the bugs in this section. If you're still seeing any of them, let us know at the help desk

  • check please! - Maintenance tonight at 10:00 PM PDT

    Due to site maintenance, we will be unable to accept paid posts this evening starting around 10:00 PM PDT. We expect this outage to be over well before 11 PM, and appreciate your patience.

  • indigestion! - posting issues

    We are experiencing some issues with posting of new ads. Please hold while we work them out.

  • Hamster feeding - Maintenance tonight at 10:00 PM PDT

    We will be taking the site read-only (no new postings, but you can browse ads) tonight starting at 10 PM to do some database work. Things should be back to normal around 11 PM. Sorry for the inconvenience, and thank you for listing.

  • zot - maintenance tonight at 10:00 PM PDT

    Due to site maintenance, we will be unable to accept paid posts from 10pm to 11pm PDT. Thanks for your patience.

  • ribbit - posting process issues

    We're aware of posting process errors happening right now. Thanks for your patience while we restore order.

  • no one receiving - AT&T SMS outage

    AT&T customers may be experiencing delays receiving SMS messages. They are working on the problem. Please use voice for phone authentication if you are an AT&T customer.

  • spinning wheels - iPhone/iPad not loading pages?

    Temporary issue with using desktop view on mobile iOS devices. For the time being, switch from desktop view to mobile view while accessing craigslist from your mobile device. Fix is in the works.

  • poodle - https has gone to the dogs

    Unfortunately, we've had to stop supporting old versions of https due to the so-called "POODLE" vulnerability.

    Technical details are (among other places) here:
    http://googleonlinesecurity.blogspot.com.au/2014/10/this-poodle-bites-exploiting-ssl-30.html

    If you have an older browser, and are having trouble hitting the account or posting pages, you will need to upgrade.

    We expect other websites will also stop supporting the affected browsers as well, so you will want to upgrade anyway. Very sorry for the inconvenience.

  • gimme shelter - nyc and boston housing snafu

    temporary issue with accepting new posts to these categories, appears to be fixed now, humble apologies for the inconvenience

  • ring ring - currently experiencing issues with phones

    this will have an impact on users trying to call in for billing or paid postings support. please use our contact form to get in touch with us in the meantime. fix coming soon

  • DNS problems - DNS outage and how to fix

    At approximately 5pm PST Sunday evening the craigslist domain name service (DNS) records maintained at one of our domain registrars were compromised, diverting users to various non-craigslist sites. This issue has been corrected at the source, but many internet service providers (ISPs) cached the false DNS information for several hours, and some may still have incorrect information. If you are unable to reach the craigslist site, please ask your network provider or tech staff to flush all *.craigslist.org and *.craigslist.com entries (A,CNAME,SOA) from their DNS servers.

  • searching - won't you be my neighbor

    certain craigslist sites with neighborhood search options are not functioning properly. working on a fix.